- We currently exclusively ship to Canada and the United States.
- In-stock orders typically get shipped within one (1) to five (5) days from the date of purchase, unless otherwise indicated.
- Custom and made-to-order requests take longer to ship > Turnaround time will be based on our inventory and the availability of the materials selected.
- Orders that ship to the United States must go through Customs, which automatically extends delivery time > Please allow anywhere between five (5) and fifteen (15) days for delivery. This is out our control.
- Once an order has shipped, (1) Lot 514 is not responsible for the length of the delivery time; (2) Lot 514 is not responsible for lost or missing orders / items.
- Every order ships inside a waterproof, protective bubble-lined mailer > Lot 514 is not responsible for items damaged or broken by the shipping service during shipping process.
- We reserve the right, at our discretion, to amend our Policies at any time, without prior notice.